Shipping and Return Policies

Shipping Policy

How Is My Order Shipped?

We offer shipping through USPS First Class, UPS Ground, or Amazon Logistics, depending on the most efficient option for your location.

When Will My Order Arrive?

Orders are dispatched from our South El Monte, CA warehouse within 1 business day (Monday through Friday). Delivery typically takes 3-5 business days, though occasional customs or courier delays may affect the delivery timeframe.

You will receive an email notification once your order has been dispatched. If you do not receive this email, please contact us at customer.service@sunliteind.com.

Is a Signature Required for Delivery?

No, a signature is not required for delivery. Your package will be left at your address unless otherwise specified by the courier.

Will I Have to Pay Any Additional Duties & Taxes?

You are responsible for all import duties, customs fees, and taxes, which may be due at the time of or after delivery. Please note that Sunlite Sports has no control over these charges, as they vary by country. We recommend contacting your local customs office if you need further information about potential fees.

Return Policy

Unopened orders can be returned within 30 days of purchase. Please note that buyers are responsible for return shipping costs, and all items must be returned in their original condition and packaging.

Customer Support

Your satisfaction is our priority. Our customer service team is available to assist you and guarantees a response within 1 business day.